Duty Manager - Footscray Hospital

About the role

Compass Group Australia provides support services at the New Footscray Hospital, one of Victoria's largest health infrastructure projects, including patient services, environmental services, food, security and help desk. Two Duty Manager positions are available, part time and casual, working outside normal business hours. You will lead operations across hospital support services during your assigned shifts and be the first point of contact for operational issues, emergencies and incidents.

Key responsibilities

• Supervise hospital operations after hours during assigned duty periods, including cleaning, security and utilities
• Act as the on-site point of contact for emergencies, coordinating responses and escalating as necessary
• Inspect buildings and grounds regularly to ensure compliance with safety, cleanliness and functionality requirements
• Coordinate with internal teams and external contractors to resolve urgent service issues
• Maintain accurate shift reports, incident logs and handover documentation
• Support planned and reactive work so that operations are minimally disrupted
• Ensure adherence to health, safety and environmental policies and procedures
• Supervise staff and services during out-of-hours timeframes

Required profile

• Previous supervisory experience in support services such as cleaning, patient services, food services, hospitality, facilities management or help desk operations
• Experience in a healthcare environment (highly regarded)
• Demonstrated experience managing, supervising and developing staff
• Ability to coordinate a medium-sized, multidisciplinary team
• Knowledge of workplace health and safety requirements and best practice
• Ability to handle incidents, complaints and operational issues professionally

Required skills

• Strong organisational, task management and problem-solving skills
• Excellent communication and stakeholder management skills
• Decisive leadership in fast-paced environments

What we offer

• The chance to support one of Victoria's newest major healthcare facilities
• Ongoing career development and leadership opportunities
• A supportive and collaborative workplace culture
• Access to Compass Group employee benefits and recognition programs