Digital Learning Coordinator

About the role

Financial Education Professionals (FEP) is a national specialist Registered Training Organisation delivering compliance, CPD and accredited training to the financial services sector. It is looking for a full-time permanent Digital Learning Coordinator to own the learning systems that keep financial services professionals across Australia current, compliant and confident. The role sits in the Education team and involves administering a learning management system, building and maintaining courses and supporting learners.

Key responsibilities

• Administer aXcelerate: upload, configure and publish nationally recognised training courses, assessments and learning resources
• Build and update interactive courses in Articulate Rise 360, keeping content current as regulations change
• Package, upload and test SCORM courses, keeping version control and live content registers audit-ready
• Set up courses, enrolments, CPD hours, certificates and webinars so each learner experience runs smoothly
• Be the first point of contact for learner and platform support, working with the Student Support team
• Produce learner progress, completion and feedback reports, and support compliance reporting and audit preparation
• Build working knowledge of Totara and provide cover across the Education team during leave and peak periods

Required profile

• Experience administering a student or learning management system (aXcelerate highly regarded; Totara a bonus)
• Working knowledge of SCORM packaging, uploading and testing
• Experience supporting learners, customers or users in a digital environment, including setting up webinars
• Exceptional attention to detail, excellent written English and proofreading skills
• Strong organisational skills and a collaborative, flexible mindset willing to cross-train and cover for colleagues
• RTO experience and a Certificate IV in Training and Assessment (TAE40122) are highly regarded

Required skills

• Hands-on experience building eLearning in Articulate Rise 360, with examples of your work
• SCORM packaging, uploading and testing
• Administration of a learning management system (aXcelerate or Totara)

What we offer

• 5 extra days of paid annual leave during the Christmas closure for full-time employees
• Employee benefits such as novated leases and access to Employment Hero discounts
• Flexible work arrangements
• Ongoing professional development in emerging learning technologies and instructional design

Applications are submitted online with a CV; emailed applications will not be considered.