Despatch Officer – Richlands

About the role

We are looking for a full‑time Despatch Officer to join our Richlands office. Working Monday to Friday, 9am‑5pm, you will support the transport and warehouse teams by coordinating shipments, preparing documentation and providing general administrative assistance.

Key responsibilities

• Book and arrange transport with freight companies.
• Prepare consignment notes, run sheets and proof‑of‑delivery tracking.
• Consolidate delivery orders for local metro runs.
• Organise labels and paperwork for external storage contractors.
• Assist sales representatives and other staff with queries.
• Perform routine administrative duties such as data entry, answering phones and handling emails.

Required profile

• Previous experience in transport, warehouse administration or a clerical role.
• Excellent verbal and written communication skills.
• Confident liaising with customers, transport companies and drivers.
• Strong ability to prioritise, follow‑up and manage time effectively.
• Computer literate with proficiency in Microsoft Office.
• Adaptable problem‑solver who can think on their feet.
• Dangerous Goods handling experience is an advantage.

Required skills

• Microsoft Office suite
• Dangerous Goods handling (advantage)

What we offer

• Competitive salary package with 17.5% leave loading.
• Quarterly performance bonuses and annual salary reviews.
• Daily onsite lunch, secure parking and a paid volunteer day.
• Opportunity to join an accredited “Great Place to Work” organisation.