Delivery Partner Manager – North West

About the role

Team Global Express is seeking a Delivery Partner Manager for the North West region of Australia. The role oversees the compliance and governance of a national subcontractor network of over 3,000 partners, ensuring safe, legal and efficient delivery operations.

Key responsibilities

• Lead and manage the Delivery Partner governance and compliance framework in line with company policies, procurement standards and regulatory requirements.
• Oversee end‑to‑end subcontractor onboarding, ensuring all checks, documentation and contracts are accurate, compliant and completed on schedule.
• Maintain 100 % compliance across systems such as ComplianceHub, keeping partner records, contracts and documentation auditable and up‑to‑date.
• Monitor compliance performance, identify risks and enforce a zero‑tolerance approach to non‑compliance.
• Act as escalation point for complex compliance issues and coordinate resolution with stakeholders.
• Manage subcontractor contracts, including review, execution, storage, renewals and expiry tracking.
• Partner with Procurement, Legal and Operations to support contract negotiations and variations.
• Lead, coach and develop a team of Compliance Specialists, driving accountability and continuous improvement.
• Identify opportunities to streamline onboarding and compliance processes to improve efficiency and partner experience.
• Support internal and external audits, maintain governance procedures and manage risk registers.
• Champion safety by ensuring compliance with Chain of Responsibility, WHS and relevant legislation.

Required profile

• Proven experience leading governance or compliance functions, preferably in transport, logistics, supply chain or another regulated industry.
• Strong expertise in contract management, subcontractor onboarding and compliance administration.
• Ability to interpret legislation, policies and commercial terms and translate them into practical processes and controls.
• Demonstrated leadership experience with a track record of building high‑performing teams.
• Excellent stakeholder engagement and communication skills, capable of influencing across multiple business functions.

Required skills

• ComplianceHub (or similar compliance management system)
• Contract management tools