Data Scientist Consultant – Marketing & AI

About the role

Join the Data & Analytics Customer Decisioning team at NAB and help drive customer‑obsessed innovation through advanced machine learning and generative AI solutions. You will work on personalisation, recommendation and decision‑making models that shape the customer experience across Australia and New Zealand.

Key responsibilities

• Lead the use of advanced ML and GenAI across Customer Brain use cases.
• Support experimentation with GenAI and agentic AI automation capabilities.
• Develop and maintain personalisation, recommendation and customer decisioning models.
• Collaborate with Data Engineering and Platform teams to operationalise scalable analytics solutions.
• Identify opportunities to improve efficiency and outcomes through AI‑enabled automation.
• Contribute reusable analytical and GenAI assets, feature‑engineering pipelines and modelling standards.

Required profile

• Proven experience building and deploying machine‑learning and GenAI solutions that deliver business impact.
• Strong proficiency in SQL, Python, PySpark and Spark ML.
• Good understanding of cloud platforms such as AWS, Azure or GCP.
• Experience with source‑code control using GitHub.
• Advanced data‑science skills working with structured and unstructured data sets.
• Solid knowledge of customer and digital data sources and the ability to translate insights into decisions.

Required skills

• SQL
• Python
• PySpark
• Spark ML
• AWS, Azure or GCP
• GitHub