Customer Service Representative – Retail Store

OTR · Port Douglas

🇬🇧 English

Job description

About the role

As a Customer Service Representative at Reddy Express, you will deliver friendly, efficient service to every guest while keeping the store clean, well‑stocked and inviting. This fast‑paced position requires strong multitasking abilities and a commitment to maintaining high standards of presentation.

Key responsibilities

Provide outstanding customer service and resolve enquiries promptly.
Maintain a tidy, organized store environment and ensure shelves are fully stocked.
Handle cash transactions and operate point‑of‑sale equipment accurately.
Promote store promotions, specials and a wide range of products.
Perform moderate to heavy lifting and reach for merchandise as needed.

Required profile

Enthusiastic about delivering excellent customer experiences.
Comfortable working both independently and as part of a team.
Willingness to stand for long periods and perform physical tasks.
Flexible availability for nights, early mornings, weekends and variable shifts.
Eager to learn product knowledge and store procedures.

Required skills

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Published 2 months ago

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OTR

Port Douglas

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