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Customer Service Officer

Rarekind · Horsley Park

New
Junior 🇬🇧 English

Job description

About the role

Austral Bricks is looking for a Customer Service Officer to join its team at the Horsley Park office. The role handles about 50 calls each day, along with inbox management and follow-ups. It suits someone who enjoys a fast pace, likes helping people and wants to grow within a supportive team.

Key responsibilities

  • Handle approximately 50 calls per day
  • Manage the inbox and follow up on matters
  • Work a rotating roster of 7 am-3 pm or 9 am-5 pm, including 1-2 Saturday shifts per month paid as overtime

Required profile

  • Detail-driven, reliable and able to stay calm under pressure
  • Own reliable transport to the Horsley Park office
  • Flexible, especially regarding Saturday work and swapping shifts with the team
  • Prior experience in construction or call centres is helpful but not essential; comprehensive training is provided

To find out more, candidates can apply through the employer or contact the recruiter named in the advert.

Questions fréquentes

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Published 1 hour ago

Expires 1 month from now

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Rarekind

Horsley Park