Critical Care Manager

About the role

St John WA, an integrated healthcare provider serving Western Australia since 1922, is looking for a Critical Care Paramedic Manager to lead its Critical Care Paramedics, Critical Care Interns and administrative staff. Reporting to the Senior Manager Specialist Operations and working closely with the Medical Director, the manager strengthens clinical governance, supports the two-year Critical Care internship program and guides the service's development as it expands from rotary-wing to on-road operations. The role sits within the Clinical and Operational Excellence team.

Key responsibilities

• Lead and develop the team, supporting, mentoring and challenging paramedics, interns and administrative staff, and building clear development pathways.
• Partner with the Medical Director on clinical priorities, governance, education and service improvement.
• Lead CCP-related internal governance activities and maintain compliance, quality assurance and improvement structures.
• Turn organisational objectives into plans, monitor performance and lead projects that improve critical care delivery.
• Build partnerships with DFES, WACHS, the Department of Health, metropolitan and country hospitals and other agencies.
• Oversee operational administration and budgets, improving efficiency while keeping service safe and reliable.

Required profile

• Tertiary qualifications and/or equivalent experience in senior healthcare or critical care roles; experience in aeromedical services or high-acuity care is highly regarded.
• Leadership experience supervising, mentoring and developing staff.
• Project delivery and change leadership experience.
• Ability to balance competing priorities and communicate clearly with colleagues and partners.
• Structured approach to investigating issues and evaluating initiatives.

External candidates receiving an offer must join the required immunisation program. Applications close on 8 November 2026 and require a CV and a two-page cover letter answering two questions about motivation and partnership experience; shortlisted candidates attend a panel interview on 12 November 2026.

What we offer

• $550 health and wellness reimbursement
• 17.5% leave loading
• Salary packaging and novated leasing
• Consumer discounts and discounts on first aid equipment
• Complimentary first aid training and ambulance cover