Credit Team Manager

About the role

Lead a high‑performing credit team while delivering better outcomes for customers and the business. The role involves leading Credit Analysts across direct and third‑party lending channels and shaping credit strategy, capability and performance.

Key responsibilities

• Develop and mentor a growing team of Credit Analysts across direct and broker channels.
• Support complex lending decisions and provide guidance on challenging applications.
• Improve credit processes, efficiencies and service outcomes across the business.
• Monitor portfolio performance and identify opportunities to strengthen results.
• Partner with stakeholders across lending, operations and business development.
• Champion a balanced approach to risk, customer outcomes and commercial growth.
• Play a key role in scaling the credit function as the business continues to expand.
• Contribute to strategic initiatives that support long‑term business success.

Required profile

• Experience in credit assessment and ready to take the next step into leadership, or proven leadership experience within financial services.
• Strong commercial judgement and the ability to balance risk with customer and business outcomes.
• A proactive, solutions‑focused mindset with confidence to make decisions and take ownership.
• Experience coaching, mentoring or developing others, with a genuine passion for helping people succeed.
• Ability to work at a fast pace, manage competing priorities and remain calm under pressure.
• Strong communication and relationship‑building skills across a variety of stakeholder groups.
• Comfortable navigating complex scenarios and thinking beyond black‑and‑white lending decisions.
• Experience within lending, asset finance, mortgages, commercial finance or specialist lending environments (highly regarded).

What we offer

• Opportunity to join a growing lender at a pivotal stage of its growth journey.
• Genuine influence over the future direction of the credit function.
• Clear progression opportunities as the business continues to scale.
• Exposure to complex lending scenarios that encourage commercial thinking and sound judgement.
• Direct access to senior leadership and key business decision‑makers.
• Highly autonomous role where ideas and contributions are valued.
• Monthly performance‑based bonus opportunities.
• Monthly wellness days and additional birthday leave.
• Tailored development plans, ongoing training and structured career development conversations.
• Regular team lunches, social events and a collaborative workplace culture.