Court Services Officer (Bailiff)

About the role

Justice is recruiting a Court Services Officer (Bailiff) to provide administrative support for the efficient operation of Court Services Queensland registries and to deliver frontline services to court users every day, by phone, in person and in court. Applicants must stay current for 12 months.

Key responsibilities

• Respond promptly to enquiries, requests, issues and complaints in a trauma-aware and compassionate way, resolving them quickly.
• In court, unlock and prepare courtrooms, make proclamations, administer oaths and affirmations, maintain security of jurors, hand out exhibits and operate courtroom technology.
• Support the Registrar in daily operations, including coordinating court proceedings and handling complex court matters.
• Prepare, process and manage administrative and financial documents such as correspondence and court records accurately and on time.
• Provide technical and administrative support to Judges and Registrars and advise court users at the counter, by phone and in writing.
• Maintain accurate data using databases, digital tools and files, and share information about court services and rules with the public and stakeholders.
• Work with colleagues to improve registry processes, and may act as a Justice of the Peace.