Corporate Receptionist & Administration Assistant

About the role

Join a well‑established insurance organisation in the heart of Sydney’s CBD as the first point of contact for clients and visitors. This full‑time position combines front‑desk duties with administrative support for the Claims team, offering a solid foundation for a long‑term career in the insurance sector.

Key responsibilities

• Answer, redirect and manage calls using the soft‑console phone system.
• Maintain up‑to‑date phone listings and manage call diversions.
• Receive, sort and distribute mail, arrange couriers and replenish stationery supplies.
• Greet clients and visitors, provide refreshments and ensure a professional reception area.
• Coordinate printer servicing and other office supplier arrangements.
• Provide general administrative assistance to the Claims team and handle overflow office tasks.

Required profile

• Previous experience in a corporate reception or administration role (insurance experience preferred but not essential).
• Professional phone manner with excellent verbal communication skills.
• Strong organisational ability, attention to detail and a proactive, can‑do attitude.
• Team‑player with a customer‑service focus and the ability to work autonomously.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Outlook, including calendar and task management.

What we offer

• Attractive salary package.
• Clear pathway for career progression within the insurance business.
• Supportive, collaborative and professional team environment.
• Convenient CBD location with a full‑time onsite schedule.