Community Manager – Sydney Hub

About the role

We are expanding our business and need a Community Manager for our Sydney hub. You will create a tailored experience for members, fostering a collaborative, educational, and engaging environment that supports their objectives.

Key responsibilities

• Engage proactively with members, understand their goals, and ensure services align with their needs.
• Collaborate with marketing to produce social‑media content for Facebook, Instagram, and LinkedIn, and curate updates for the weekly newsletter.
• Support event planning by identifying topics of interest, promoting events, and managing attendance.
• Assist the Business Development Manager with sales tours, lead conversion, and showcasing member support.
• Work with Operations to forecast membership changes, manage space inventory, onboard members, handle mail, and coordinate moves.
• Act as a floor warden and first‑aid representative during emergencies, managing OH&S reporting.
• Generate and convert sales leads, conduct customized space tours, prepare membership agreements, and focus on occupancy and retention.

Required profile

• Exceptional candidate with strong interpersonal and communication abilities.
• Proactive, detail‑oriented, and able to work in a fast‑growing tech‑focused environment.
• Comfortable collaborating across marketing, events, sales, and operations teams.

Required skills

• Facebook
• Instagram
• LinkedIn