Community Engagement Officer - Immediate Start

About the role

A well-established NFP organisation in the community health space, which supports local communities and vulnerable groups, is looking for an experienced Community Engagement Officer. The role is temporary with an immediate start, until July 2027, and is based in Northcote, Victoria. It is a hybrid position, working 10am to 6pm Monday to Friday with one day working from home and one day in the office; about three days a week are spent offsite.

Key responsibilities

• Build and maintain relationships with local community groups, schools, libraries and advocacy organisations
• Spend three days a week in the community, attending meetings, expos and events and meeting schools, libraries and community groups face to face
• Represent the organisation at community expos and events to raise awareness and build new connections
• Make outbound calls and conduct outreach to introduce the organisation's services and generate interest
• Encourage community networks to share information with unpaid carers and relevant groups
• Support program and stakeholder engagement activities across the community
• Update and maintain accurate records in the CRM/database
• Provide general administrative support to the wider team

Required profile

• Ideally 3+ years' experience in the community services sector (NFP, youth, disability, education or community health), ideally in youth support or youth engagement
• Proven account management and relationship-building experience, including long-term partnerships with schools, community groups or advocacy organisations
• Proactive approach to outreach, confident making cold approaches to new organisations by phone and in person
• Confidence engaging with people from diverse cultural and social backgrounds, including people with disability or carers
• Excellent written and verbal communication skills
• Ability to manage competing priorities in a fast-moving environment
• Current Victorian driver's licence and access to your own car (highly regarded), as the role involves regular travel between sites and venues

Required skills

• Microsoft Office Suite
• CRM experience (such as HubSpot) desirable

Pay is 45 to 50 AUD per hour. Apply through the posting's apply button.