Casual Optical Assistant – Whitford Store

About the role

As an Optical Assistant you will be at the heart of the customer experience, helping people find their perfect frames, supporting their eyecare needs and ensuring every visit is unforgettable.

Key responsibilities

• Assist customers in selecting frames that suit their style and prescription.
• Provide support for eyecare services and product inquiries.
• Deliver a memorable in‑store experience that reflects the brand’s values.

Required profile

• Customer‑first mindset with experience in retail or hospitality.
• Willingness to learn optical basics; prior experience is a plus.
• Positive, energetic attitude and a can‑do approach.
• Ability to adapt quickly in a fast‑paced environment.
• Strong time‑management and problem‑solving skills.
• Team player who builds good relationships.
• Results‑driven with a focus on achieving service goals.
• Flexible availability for weekdays, weekends and peak periods.

What we offer

• Opportunity to make a real impact daily.
• Access to a world‑class online learning platform.
• One free pair of glasses per quarter and a year’s supply of contacts.
• Supportive leadership team investing in your growth.