Case Management Nurse

About the role

Mercor is seeking a qualified Case Management Nurse to work remotely on a contract basis. The role focuses on developing and evaluating health‑admin tasks, ensuring that AI‑driven agents produce accurate, structured outputs for personal health navigation.

Key responsibilities

• Design long‑term health administration tasks with deterministic rubrics to assess agent performance against verified ground truth.
• Build realistic scenarios covering medical records, visits, medications, labs, payer interactions, and documentation.
• Evaluate medical timelines, medication schedules, and insurance appeals for consistency with known outcomes.
• Collaborate with AI research labs to improve agent evaluations in personal health navigation.
• Work independently and asynchronously to meet deadlines while enhancing task quality and throughput.

Required profile

• Minimum 3 years experience as a Registered Nurse, patient advocate, medical assistant, or a comparable health‑literate role.
• Hands‑on expertise in insurance appeals, payer navigation, lab result interpretation, medication management, or patient portal workflows.
• Ability to create and interpret personal health artifacts such as timelines and symptom logs.
• Strong written communication skills for articulating reasoning and encoding it into deterministic rubrics.

Required skills

What we offer

• Hourly compensation ranging from $60 to $85.
• Flexible remote work environment.
• Opportunity to influence AI development in personal health navigation.