Business Services (Office) Manager

About the role

Maddocks, a leading Australian law firm, is seeking a Business Services Manager to oversee daily operations of its Canberra office. The role is hands‑on, supporting partners, legal teams and shared services to ensure smooth office functioning and high‑quality client service.

Key responsibilities

• Manage general office operations, including reception and front‑of‑house services.
• Act as the primary contact for building incidents, office projects and changes.
• Oversee document handling, court lodgements, deliveries and courier arrangements.
• Maintain office and kitchen supplies, coordinate travel bookings and manage expense approvals.
• Plan and execute internal and external events, handling catering, dietary requirements and costings.
• Update organisational charts, floor plans and emergency contact documents.
• Drive continuous improvement initiatives across the office.

Required profile

• Previous experience in office management or business services within a professional services environment.
• Strong organisational and leadership abilities with the capacity to manage multiple priorities in a fast‑paced setting.
• Excellent communication and interpersonal skills, confident working with stakeholders at all levels.
• Proactive, energetic and solution‑focused attitude.

What we offer

• Hybrid work model with flexible office and home‑office arrangements.
• Extensive learning and development programs, including study support.
• Inclusive culture recognised for gender equality and LGBTQ inclusion.
• Wellbeing benefits such as up to 20 weeks paid parental leave, discounted gym memberships, health insurance and employee assistance programmes.