Banking Consultant – Retail Banking (Prospect, SA)
ANZ Banking Group Limited · Prospect
Job description
About the role
As a Banking Consultant in ANZ's Retail Banking division, you will deliver a seamless banking experience for customers in Prospect, South Australia. You will address end‑to‑end financial needs, provide advice on products and digital solutions, and act as a trusted advisor to build strong advocacy for the bank.
Key responsibilities
- Drive customer engagement and advocacy by delivering high‑quality service.
- Support bank programs and initiatives within the branch.
- Know your customer from a risk perspective and ensure compliance with ANZ and branch policies.
- Conduct needs‑based conversations and recommend appropriate financial solutions.
- Act as a role model and peer coach for colleagues.
Required profile
- Exceptional customer focus, preferably with retail experience.
- Comfortable using and promoting digital banking channels.
- Ability to multitask, adapt to change and work in a collaborative team.
- Strong understanding of compliance requirements.
- Excellent communication and interpersonal skills.
Required skills
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Published 1 month ago
Expires 1 week from now
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ANZ Banking Group Limited
Prospect
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