Banking Consultant – Retail Banking (Manly, NSW)
ANZ Banking Group Limited · Manly
Job description
About the role
As a Banking Consultant in ANZ’s Retail Banking division, you will work in the Manly branch delivering a seamless banking experience to customers. You will address their full range of financial needs, promote digital solutions and ensure compliance with bank policies.
Key responsibilities
- Process customer transactions and provide end‑to‑end banking services.
- Conduct needs‑based conversations to recommend appropriate products and digital channels.
- Act as a role model and peer coach within the branch team.
- Support bank programmes and initiatives that drive customer engagement.
- Maintain a strong “know your customer” approach from a risk perspective.
- Ensure adherence to ANZ and branch policies, procedures and regulatory requirements.
Required profile
- Strong customer focus with experience in retail environments.
- Comfortable using and promoting digital banking channels.
- Ability to multitask and adapt quickly to change and ambiguity.
- Excellent communication and relationship‑building skills.
Required skills
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Published 3 weeks ago
Expires 1 month from now
17 views · 0 interested
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ANZ Banking Group Limited
Manly
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