Banking Consultant – Retail Banking
ANZ Banking Group Limited · Booragoon
Job description
About the role
As a Banking Consultant in ANZ’s Retail Banking division, you will deliver a seamless branch experience, helping customers meet their end‑to‑end financial needs. You will combine transaction processing with needs‑based conversations and promote digital solutions.
Key responsibilities
- Provide customers with a smooth branch experience, handling transactions and advising on financial products.
- Engage in needs‑based conversations and educate customers on digital banking options.
- Act as a role model and peer coach within a collaborative team.
- Support bank programs and initiatives that drive customer engagement and advocacy.
- Maintain compliance with ANZ and branch policies, including risk‑based “know your customer” requirements.
Required profile
- Strong customer focus with a retail banking background preferred.
- Ability to use and promote technology in everyday banking interactions.
- Willingness to work rostered Saturday shifts as needed.
Required skills
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Published 2 weeks ago
Expires 1 month from now
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ANZ Banking Group Limited
Booragoon
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