Banking Consultant – Northern Adelaide

About the role

As a Banking Consultant in ANZ’s Retail Banking division, you will deliver a seamless banking experience for customers across Northern Adelaide. You will address end‑to‑end financial needs, conduct needs‑based conversations, and guide customers through digital and traditional banking solutions.

Key responsibilities

• Provide high‑quality customer service that turns clients into strong advocates for ANZ.
• Engage customers through transaction activities, needs‑based discussions, and education on digital banking options.
• Participate in bank programs and initiatives that drive customer engagement and advocacy.
• Maintain compliance with ANZ and branch policies, including risk‑based “know your customer” requirements.
• Support branch operating hours, including rostered Saturday shifts when required.

Required profile

• Customer‑focused mindset with a passion for delivering on ANZ’s Customer Promises.
• Ability to act as a role model and peer coach within a collaborative team.
• Flexibility to work casual, part‑time or full‑time schedules across multiple branch locations.

Required skills

What we offer

• Casual, part‑time and full‑time opportunities in various Northern Adelaide branches.
• Opportunities to learn, grow and try new things in a fast‑paced, innovative environment.
• A supportive team culture that values collaboration and career development.