Australia Destination Lead

About the role

The Australia Destination Lead will act as an Education Counsellor, guiding international students to suitable institutions in Australia. You will provide clear information on study options, admission processes, and local culture, helping students achieve their academic and career goals.

Key responsibilities

• Drive pipeline targets, customer satisfaction and advocacy throughout the student journey.
• Promote IDP’s student products and services, manage leads and successful applications.
• Provide accurate information on admissions, qualifications and immigration requirements.
• Maintain the student database, generate referrals and support event activities.
• Deliver outstanding service to students, families and education providers.

Required profile

• Proven experience in a sales or customer‑service environment with target achievement.
• Good understanding of the Australian VET and university sectors and related immigration processes.
• Relevant tertiary qualification or prior experience as an Education Counsellor.
• Strong stakeholder management and communication skills, fluent in written and spoken English.

Required skills

• English – verbal and written proficiency.