Assistant Store Manager – Claremont

About the role

At Bailey Nelson we’re on a mission to change how people see the world and how the world sees them. We’re looking for an Assistant Store Manager to join our Claremont store, bringing energy, passion and a genuine love for the customer experience.

Key responsibilities

• Support the Store Manager and Optometrist to deliver a seamless customer journey from eye test to frame selection and dispense.
• Take ownership of the store two days a week, leading the team and driving performance.
• Keep the appointment book running smoothly and ensure every customer interaction feels easy and enjoyable.
• Coach and support your team to deliver great service every time.

Required profile

• Someone who feels at home with our values: tight‑knit, down‑to‑earth and constantly improving.
• Experience in retail or optics at a supervisor or management level.
• A confident leader who enjoys developing others.
• Passionate about creating great customer experiences.
• Available to work full‑time on a Sunday‑to‑Thursday roster.

What we offer

• OTE up to $85,000 (base, super, monthly and annual bonuses, profit bonus).
• Two free pairs of glasses per quarter and a year's supply of contacts.
• Hands‑on training in optical dispensing and leadership.
• Ongoing support and coaching from experienced leaders.
• Real opportunities for internal progression as we expand across ANZ.