Assistant Store Manager – Chapel Street

About the role

At Bailey Nelson we’re on a mission to change how people see the world and how the world sees them. We’re looking for an Assistant Store Manager to join our Chapel Street store, bringing energy, passion and a genuine love for the customer experience.

Key responsibilities

• Support the Store Manager and Optometrist to deliver a seamless customer journey from eye test to frame selection and dispense.
• Take ownership of the store two days a week, leading the team and driving performance.
• Keep the appointment book running smoothly and ensure every customer interaction feels easy and enjoyable.
• Coach and support your team to deliver great service every time.

Required profile

• Someone who aligns with our tight‑knit, down‑to‑earth, constantly improving values.
• Experience in retail or optics at a supervisor or management level.
• A confident leader who enjoys developing others.
• Passionate about creating great customer experiences.
• Available to work full‑time on a Sunday‑to‑Thursday roster.

What we offer

• OTE up to $85,000 (base, super, monthly and annual bonuses, profit bonus).
• Two free pairs of glasses per quarter and a year’s supply of contacts.
• Hands‑on training in optical dispensing and leadership.
• Ongoing support and coaching from experienced leaders.
• Real internal promotion opportunities and career progression across ANZ.