Assistant Store Manager – Castle Towers

About the role

Bailey Nelson is seeking an Assistant Store Manager for its Castle Towers store. You will bring energy, leadership, and a genuine love for the customer experience to help the team deliver seamless service.

Key responsibilities

• Support the Store Manager and Optometrist to deliver a seamless customer journey from eye test to frame selection and dispense.
• Take ownership of the store two days a week, leading the team and driving performance.
• Keep the appointment book running smoothly and ensure every customer interaction feels easy and enjoyable.
• Coach and support your team to deliver great service every time.

Required profile

• Aligns with Bailey Nelson’s values of being tight‑knit, down‑to‑earth, and constantly improving.
• Experience in retail or optics at a supervisor or management level.
• Confident leader who enjoys developing others.
• Passionate about creating great customer experiences.
• Available to work full‑time on a Sunday‑to‑Thursday roster.

What we offer

• On‑target earnings up to $85,000 (base, superannuation, monthly and annual bonuses, profit bonus).
• Two free pairs of glasses per quarter and a year’s supply of contact lenses.
• Hands‑on training in optical dispensing and leadership.
• Ongoing support and coaching from experienced leaders.
• Real opportunities for internal progression as the brand expands across ANZ.