APS2 Passport Production Officer

About the role

Join a busy government team delivering essential passport services to the Australian public. You will work in a fast‑paced, behind‑the‑scenes production environment, ensuring passport applications are processed securely, accurately, and on time.

Key responsibilities

• Scan passport application forms and supporting documents.
• Check passport photos for quality and accuracy.
• Sort and manage applications that cannot be processed automatically.
• Re‑scan rejected or incomplete applications.
• Perform basic admin tasks such as filing, mail sorting, and inbox management.
• Support secure handling, storage, and disposal of documents.

Required profile

• Strong attention to detail and ability to follow processes carefully.
• Reliability, accountability, and discretion in handling sensitive information.
• Flexibility to adapt to changing priorities and a high‑volume workload.
• Australian citizenship.

Required skills

• Microsoft Office proficiency.

What we offer

• 12‑month labour‑hire contract with possible extension.
• Hourly rate of $42.33 plus super.
• Office based in Sydney CBD.
• Supportive, team‑oriented government environment.