Animal Attendant – Pet Boarding

About the role

We are seeking an enthusiastic Animal Attendant to join our pet boarding team at Hanrob Pet Hotels in Waterfall, Sydney. You will help ensure the health, happiness and wellbeing of a variety of pets staying with us, working flexible hours including weekends and school holidays.

Key responsibilities

• Feed, groom and provide enrichment for boarding pets.
• Maintain high standards of hygiene by cleaning kennels and common areas.
• Perform health checks and basic animal husbandry tasks.
• Supervise dogs, manage behaviour and ensure safety.
• Provide exercise, play and social interaction for pets.
• Interact with owners, delivering friendly service and updates.
• Create short videos or photos for owners and upload them to the booking system.
• Accurately record pet information and activity in the booking software.

Required profile

• Previous experience or volunteering with animals preferred.
• Available to work weekends, school holidays and varied shifts.
• Physically fit to handle pets up to 50 kg and perform manual tasks.
• Strong communication skills and a professional customer‑focused attitude.
• Reliable transport to a location with limited public transport.

Required skills

• Booking system data entry

What we offer

• Opportunities for career growth and internal promotion.
• Extensive training in animal care and hospitality.
• Employee discounts on shop items and boarding services.
• Generous incentive programs.