AI Engineer

About the role

Zurich is hiring an AI Engineer for its ML/AI Engineering chapter in North Sydney. You will help build the agentic AI capability that lets teams turn ideas into secure, reliable solutions, working across the full engineering lifecycle to create reusable services and patterns. The role supports Zurich's ambition to become Australia's leading digital insurer.

Key responsibilities

• Deliver production-grade agentic AI solutions across discovery, experimentation, design, build and operation.
• Apply and improve reusable engineering patterns, shared services and technical guardrails for AI delivery.
• Implement evaluation, observability and cost-management frameworks to improve AI solution performance and reliability.
• Design secure APIs and interfaces connecting large language models with core enterprise systems.
• Embed DevSecOps, automated testing and secure-by-design practices throughout the AI delivery lifecycle.
• Partner with product, design, subject matter experts and engineers to turn customer and business needs into deployable AI capability.

Required profile

• Naturally curious, able to turn complex, ambiguous problems into practical solutions, with a strong delivery mindset.
• Clear communication of technical trade-offs and trusted relationships with stakeholders across product, design and engineering.
• Production experience building AI agents with modern frameworks such as LangGraph, AWS AgentCore and MCP.
• Professional software engineering experience, including designing, building and operating AI or LLM-based systems in production.

Required skills

• Strong AWS engineering across Bedrock, Lambda, API Gateway, SageMaker, ECS, S3 and IAM.
• Full-stack development with TypeScript, Node.js and Python, with React or Next.js frontend experience.
• REST or GraphQL APIs and authentication patterns including OAuth, OIDC, JWT and IAM.
• AI evaluation, guardrails, observability, cost management, CI/CD automation and secure DevSecOps.

What we offer

• 5 weeks of annual leave for permanent staff and 15 days of personal/carer's leave, plus Family Care parental leave.
• Hybrid working: 3 days in the office and 2 days from home per week for full-time employees.
• AUD$500 wellbeing payment per year and an AUD$295 starter e-voucher for a home setup.
• Award-winning training programs and global mobility opportunities across more than 200 countries.