Administration Assistant

About the role

Holicare is seeking an experienced Administration Assistant to support its Support at Home, NDIS and DVA services. The role focuses on claims processing, invoicing, time‑sheeting and broader financial administration while ensuring compliance and timely delivery.

Key responsibilities

• Prepare, submit and reconcile Support at Home and NDIS claims.
• Maintain accurate client, service and financial records.
• Generate invoices for clients and funding bodies and assist with reconciliations.
• Process fortnightly time sheets and support budgeting, expenditure tracking and month‑end activities.
• Use My Aged Care Portal, SharePoint, Nightingale and Excel for reporting and data management.
• Provide administrative support to fleet operations, fatigue management and general office functions.
• Support meetings, committees and ad‑hoc executive administration tasks.

Required profile

• Demonstrated experience in aged‑care administration, including Support at Home and NDIS claims.
• Strong attention to detail and excellent organisational abilities.
• Familiarity with My Aged Care Provider Portal.

Required skills

• Advanced Microsoft Office skills, especially Excel.
• Experience with SharePoint.
• Knowledge of Nightingale system.
• Experience with invoicing and time‑sheeting.
• Exposure to Ezi Plan, Xero or similar financial software.

What we offer

• Employee Assistance Program (EAP) for confidential counselling and wellbeing support.
• Opportunity to work within a values‑led organisation focused on professionalism, safety and innovation.