Venue Support Officer - Western Hotel

About the role

The Western Hotel in Port Augusta, South Australia, is looking for a Venue Support Officer. The role covers administrative and compliance work for the venue, including financial reconciliations, data and stock control, and supporting the management team with audits and compliance.

Key responsibilities

• Complete all required financial reconciliations, including maintaining point of sale registers
• Maintain data integrity in all ALH systems, as well as employee and training records
• Manage stock control and stocktakes, and identify and highlight cash and stock variances
• Ensure all VISA obligations are met and managed for team members in the ALH systems
• Review venue-generated reports and give feedback to key team members
• Help the management team achieve expected audit results, as well as compliance and loss prevention targets

Required profile

• Outstanding customer service, handling enquiries by phone, email and face to face
• Understanding of the importance of privacy and confidentiality with sensitive information
• Able to keep the administration area well organised and professional
• Supports the venue team with service on the floor during peak trading times
• Attends team meetings and contributes insights