Team Member - Document Management

About the role

Canon Business Services ANZ, a business process optimisation and IT services provider, is hiring a Team Member for its Head Office in Macquarie Park, NSW. This is a casual position of up to 38 hours per week, Monday to Friday, 8:00 AM to 4:00 PM, working with large enterprise and government clients. The role focuses on meeting service level targets through service delivery excellence.

Key responsibilities

• Sort and prepare documents for scanning
• Scan documents on desktop and track scanners
• Handle document archiving boxes up to 15kg
• Archive and retrieve documents
• Create and maintain production reports and provide timely, accurate input into all reports
• Handle email queries
• Build and maintain relationships with clients, suppliers and Canon Business Services to deliver service excellence

Required profile

• Australian citizenship is required, as the role involves government clients who need security clearance
• Excellent written and verbal communication skills
• Ability to meet SLAs and deliver accurate, timely document management services
• Positive can-do attitude, reliability and attention to detail
• Enjoys a professional, collaborative team environment