Security Operations Team Lead - Campus Safety

About the role

The Security Operations Team Lead (Campus Safety) leads and coordinates the day-to-day delivery of operational security services across ANU campuses and facilities, reporting to the Security Manager. The role supervises security personnel and contracted security providers so that security services meet relevant policies, procedures and legislative requirements. It sits within the Operations portfolio of the Campus Environment Division, which covers cleaning, waste, recycling, gardens and grounds, security and remote sites.

Key responsibilities

• Lead and coordinate operational security services, ensuring effective resource deployment and high service standards.
• Provide leadership, supervision, coaching and support to security personnel and contracted providers.
• Manage security incidents, emergencies and critical events, including response, investigation, escalation and recovery.
• Identify, assess and manage security risks and implement mitigation strategies.
• Oversee the performance and compliance of contracted security services.
• Work with the Electronic Security Manager on the use of security systems and technologies.
• Build relationships with university stakeholders, emergency services, law enforcement and contractors.
• Support security policies, operational planning, reporting and continuous improvement.

Required profile

• Extensive security operations experience, including leading and managing security personnel, or relevant postgraduate qualifications combined with experience.
• Experience in security control room operations and an understanding of fire, building management, access control and intruder systems.
• Strong communication, interpersonal and negotiation skills and stakeholder relationship building.
• Ability to plan, coordinate and deliver security services while managing competing priorities, resources and contracts.
• Sound judgement, integrity, accountability and problem-solving skills.
• Commitment to equal opportunity principles; candidates must have the right to live and work in Australia and complete mandatory pre-employment declarations and background checks.

Applications require a statement addressing the selection criteria and a CV with at least three referees. The advertised salary package is $124,392 to $133,017 per year plus 17% superannuation, on a full-time continuing basis.