Sample Receipt Officer

About the role

The ALS Environmental Division in Smithfield is looking for a highly organised Sample Receipt Officer to be the first point of contact in its busy lab. You will receive, sort and register samples, liaise with clients and ensure smooth sample distribution, while handling phone and email enquiries and keeping accurate records. Two permanent afternoon-shift positions are available, from 3pm to 11:15pm Monday to Friday.

Key responsibilities

• Allocate batch numbers to samples and keep records of samples dispatched and received.
• Notify Senior Chemists and Section Team Leaders of urgent samples or anomalous occurrences.
• Organise dispatch and receipt of freight (bottle orders and samples).
• Prepare sample receipt advice forms and update paperwork, including back COCs for customer-specified changes after informing Senior Chemists.
• Photocopy originals of COCs and relevant information for distribution.
• Dispatch subcontracted samples and return samples when requested by customers.
• Prepare samples, including sub-sampling and compositing as directed by the customer, and place them in the cool room in the right order.
• Maintain the sample fridge and other sample store areas, and organise timely storage and disposal of samples.
• Meet special customer and project requirements and perform other duties as requested.

Required profile

• Genuine interest in the science industry.
• TAFE or university qualifications are desirable but not essential.
• Positive, customer-focused attitude with superior attention to detail.
• Ability to process multiple concurrent requests accurately and to learn and retain a lot of information.
• Eligible to work in Australia (citizen or permanent resident, or holder of a valid working visa).

Required skills

• Strong computer skills, including the MS Office suite.
• Understanding of laboratory safety and chemical hazards is beneficial but not critical.
• Excellent communication, organisational and time-management skills.

To apply, submit an online application with a resume and cover letter.