Sample Receipt Officer

About the role

The ALS Environmental Division in Stafford is looking for a highly organised Sample Receipt Officer to be the first point of contact in its busy lab. The role covers receiving, sorting and registering samples, liaising with clients and ensuring smooth sample distribution, while handling phone and email enquiries and keeping accurate records. It is a permanent, full-time position, Monday to Friday, approximately 8:00am to 4:15pm.

Key responsibilities

• Allocate batch numbers to samples and prepare sample receipt advice forms.
• Keep Senior Chemists and Section Team Leaders informed about urgent samples or anomalous occurrences.
• Organise dispatch and receipt of freight (bottle orders and samples).
• Communicate with other ALS laboratories about ambiguities in sample paperwork or the condition of received samples.
• Dispatch subcontracted samples and return samples where requested by customers.
• Prepare information for distribution and update paperwork, including customer faxes or emails, after informing Senior Chemists.
• Prepare samples, including sub-sampling and compositing as directed by the customer, and place them in the cool room in the correct order.
• Maintain the sample fridge and other sample store areas, and organise timely storage and disposal of samples.
• Compose sample numbers and flow figures, and keep records of eskies dispatched and received.
• Meet special customer and project requirements and perform other duties as requested.

Required profile

• Genuine interest in the science industry.
• TAFE or university qualifications are desirable but not essential.
• Positive, responsive and customer-focused attitude.
• Ability to learn and retain high levels of information.
• Eligible to work in Australia (citizen or permanent resident, or holder of a valid working visa).

Required skills

• Superior attention to detail and commitment to high-quality work.
• Strong computer skills, including the MS Office suite.
• Excellent communication, organisational and time management skills.
• Ability to process multiple concurrent requests efficiently and accurately.
• An understanding of laboratory safety and chemical hazards is beneficial but not critical.

To apply, candidates submit an online application with a resume and cover letter.