Process Improvement Analyst

About the role

Whistle Clean, which has been helping busy executives, directors and managers in Melbourne solve cleaning problems since 2014, is hiring a Process Improvement Analyst on a part-time basis (38 hours per week, work from home). The purpose of the role is to keep procedures up to date so company processes run efficiently, and to improve productivity through automation and software implementation.

Key responsibilities

• Manage company processes: update, troubleshoot and optimise them, and map out the customer journey
• Manage scorecards
• Support other roles' process management
• Lead improvement projects: research, trial, review and implement

Required profile

• Minimum of 2 years of experience in improvement and analyst roles
• Australian working hours and holidays; available 9 am to 5 pm Melbourne time, five days a week, and responsive during working hours
• Extremely organised, highly attentive to detail, problem solver, initiative, growth mindset, analytical, collaborative and effective communicator
• Ability to see the bigger picture, including business goals and objectives

What we offer

• Ongoing training and coaching
• Ongoing review and growth opportunities, professional and personal
• Opportunities to participate in management decisions and progress toward roles such as Process Improvement Manager or Business Process Consultant

Only applicants who complete the application form and the DISC personality test will be considered.