Office Coordinator

About the role

DABS Plumbing, a family-owned growing plumbing business based in Newcastle, is looking for an Administration Coordinator to keep its office running smoothly. The role covers customer service, invoicing and financial processing, and suits someone who is organised, detail-oriented and great with numbers. The position is full-time, Monday to Friday, with flexible start and finish times.

Key responsibilities

• Act as a point of contact for customer inquiries by phone and email.
• Handle invoicing, financial processing and overdue accounts.
• Maintain accurate records and provide administrative support for all operations.
• Work closely with the General Manager and Directors to keep things on track.
• Support operational requirements, including scheduling the field team and processing purchase orders and invoices.

Required profile

• Organised, efficient and able to prioritise urgent tasks in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Good communication with customers and team members.
• Ability to adapt to changing schedules.
• Preferred: experience in a plumbing, construction or trade-based business, and knowledge of invoicing and basic financial administration.

Required skills

• Confidence with Simpro and Microsoft Office (or willingness to learn).
• Preferred: experience with Simpro or other trade-based job management software.

What we offer

• Salary of AUD 60,000 to 70,000.
• Birthday off every year.
• Employee wellness scheme with a financial contribution.
• Flexible start and finish times.
• Monthly Friday drinks, team dinners and a stocked kitchen with snacks and coffee.
• Training and development opportunities.