Maintenance Engineer - Telecommunications

About the role

Hitachi Rail is looking for a self-motivated Maintenance Engineer for its telecommunications team in Brisbane, Queensland. The role is full time and onsite, in a fast-paced, safety-critical environment, and focuses on keeping rail communications systems reliable, available and performing well.

Key responsibilities

• Provide technical support for ETCS Data Radio Systems (DRS), focusing on either Radio Access Network (RAN) or Mobile Core systems, including fault investigation, performance monitoring and system recovery.
• Analyse system and communication logs to carry out fault investigation, root cause analysis and proactive performance monitoring.
• Carry out routine system health checks and identify improvements to reliability, availability and performance.
• Maintain technical documentation, maintenance procedures, drawings, asset records and reliability reports, including FRACAS records.
• Manage Level 3 escalations, provide initial investigations and support evidence for Subject Matter Expert review.
• Support internal and customer reporting, record findings and corrective actions, and take part in team meetings, workshops and training.
• Monitor system performance against SLAs and KPIs, investigate incidents affecting train operations, and comply with HSE policies.

Required profile

• Degree in Electronic, Telecommunications, Computer or Information Technology engineering, or an equivalent qualification.
• Minimum 5 years of experience in maintenance engineering, technical support, testing, commissioning or related engineering roles; Queensland Rail experience is advantageous.
• Demonstrated experience in telecommunications fault finding, including radio access, mobile core or IP-based systems.
• Willingness to work on an on-call roster and provide after-hours support in a 24/7 environment.

Required skills

• CCNA or equivalent networking certification is highly desirable.
• Understanding of GSM-R, GPRS, FRMCS, RF communications, QoS and rail signalling communication systems is highly regarded.

What we offer

• Training and development, ongoing professional development and salary reviews.
• Salary Continuance Insurance, Employee Assistance Program and flu vaccinations.
• Social events, health and wellbeing initiatives, and company-sponsored days off.