Food & Beverage Assistant Manager

About the role

Hotel Chadstone Melbourne MGallery, a five-star luxury hotel near the city of Melbourne and the Chadstone shopping centre, is looking for a Food & Beverage Assistant Manager. This is a hands-on operational leadership role overseeing the day-to-day running of all F&B outlets, including the Italian restaurant Pastore, the Altus Rooftop Bar & Lounge, Conference & Events and In-Room Dining. The role is full-time.

Key responsibilities

• Oversee daily operation of all F&B outlets so that service is seamless, consistent and meets luxury standards.
• Provide visible, hands-on leadership across restaurant, bar, Conference & Events and In-Room Dining.
• Lead and support Supervisors and team members, set clear expectations and build a culture of accountability and service excellence.
• Coach and develop team members, and manage guest feedback and service recovery.
• Work closely with the Executive Chef, Restaurant & Bar Manager, Meetings & Events team and other departments.
• Support recruitment, onboarding, training, rostering and labour management.
• Monitor service standards, outlet presentation, cleanliness and procedures, and identify improvements.
• Maintain a strong presence during evenings, weekends and public holidays.

Required profile

• Previous supervisory or management experience in F&B, ideally in a hotel or premium hospitality environment.
• Passion for luxury hospitality and creating exceptional guest experiences.
• People leadership skills, able to motivate, coach and support teams in a fast-paced environment.
• Confidence overseeing multiple outlets and balancing competing priorities.
• Hands-on leadership style, willing to step in and support the team wherever needed.
• Flexible to work a rotating roster including evenings, weekends and public holidays.

Required skills

• Understanding of service standards, food safety, workplace health and safety and operational procedures.
• Good organisational skills, rostering and labour management.
• Communication, problem-solving and decision-making skills.

What we offer

• A platform to develop leadership capability and progress toward more senior F&B management roles within the Accor network.
• Access to Accor's global learning and development opportunities.
• Employee benefits including discounted accommodation and dining across Accor hotels worldwide.