Electronic Security Service Technician

About the role

An established electronic security integrator is looking for an experienced Service Technician to join its Melbourne team. The role suits someone with at least three years' electronic security experience who enjoys fault finding, resolving technical issues and building relationships with customers. It is open to technicians across Melbourne, particularly those based in the CBD, northern, eastern or south-eastern suburbs, with western suburbs locations considered depending on travel.

Key responsibilities

• Carry out servicing, preventative maintenance and repairs across access control, intruder alarms and CCTV systems in a range of commercial environments
• Diagnose and resolve faults across electronic security systems
• Complete scheduled maintenance and service calls
• Program, test and replace equipment as required
• Keep customers informed and complete service documentation
• Work independently, drawing on support from the wider technical team

Required profile

• Around four years' experience in electronic security, with a strong service and maintenance background
• Hands-on experience with Integriti and/or Tecom
• Confident fault-finding across access control, alarms and CCTV
• Good communication skills and a practical approach to customer service
• Relevant Victorian security licence, ACMA cabling registration and a current driver's licence