Catering Sales Manager

About the role

1 Hotel Melbourne, a nature-inspired luxury hotel on the Yarra River, is looking for a relationship-focused Catering Sales Manager to grow its catering business, create exceptional events for clients and help deliver revenue goals. Working closely with the Director of Catering, the Director of Sales and hotel teams, you will build new business, develop existing client relationships and guide events from the first enquiry to the final details.

Key responsibilities

• Develop and deliver sales plans to win new business in your assigned market and support opportunities across other markets.
• Build relationships with prospective and existing clients, growing accounts and repeat business.
• Achieve individual and team revenue targets in line with the Catering budget.
• Consult with clients on event requirements and confirm contracts, payments, guarantees, setups and changes.
• Maintain accurate client information, sales activity and function details in Delphi.
• Prepare event floor plans using Social Tables and coordinate event requirements with hotel departments.
• Conduct site inspections and represent the hotel at trade shows, familiarisations and other sales activities.
• Attend sales meetings, briefings and team rallies, and communicate professionally with clients, colleagues and partners.

Required profile

• At least four years' sales experience in a luxury hotel or hospitality environment.
• A relevant qualification and confidence using industry systems.
• Ability to manage competing priorities, work to targets and follow through on details.
• Confidence reading and interpreting budgets and financial information.
• Flexibility to work in a 24/7 hotel environment, including around event needs.

What we offer

• 50% discount on food and beverage offerings and 25% off spa treatments.
• Discounted accommodation at hotels worldwide and a complimentary overnight stay for each year of service.
• Paid birthday leave, wellness initiatives, team activities and access to an Employee Assistance Program.
• Recognition and reward programs, online learning and development, and local and global career opportunities across 1 Hotels and Starwood.