Business Analyst - SCFE Program (Secondment)

About the role

The Business Analyst works within the Business & Private Bank Single Customer Front End (SCFE) team, which shapes simple, secure and intuitive digital experiences for customers and bankers. The role sits at the heart of the SCFE program, a strategic initiative creating a unified digital experience across channels, and acts as a link between business and technology in cross-skilled Agile squads. It is a 12-month secondment based at 833 Collins Street, Docklands, with 40 hours per week.

Key responsibilities

• Deliver high-quality, accurate and traceable business analysis outputs aligned to business and customer needs.
• Elicit, analyse and document requirements, acceptance criteria, business rules and process flows.
• Work with Product Owners, technology teams and stakeholders to turn business problems into clear requirements and solutions.
• Facilitate workshops to build stakeholder alignment and support solution design.
• Manage requirements, dependencies, risks and impacts throughout delivery, and support testing, implementation and transition.
• Apply the ANZ Delivery Framework and relevant governance, risk and control requirements, including non-functional requirements and NFRA obligations.

Required profile

• Experience in Agile delivery environments and cross-skilled squads.
• Ability to partner with technology teams and navigate risks, issues and dependencies.
• Understanding of delivery governance and non-functional requirements, and ability to apply frameworks such as ADF and NFRA.
• Good to have: large-scale digital or transformation programs, banking or financial services experience, exposure to both Agile and Waterfall, and understanding of non-financial risk, controls and regulation.

Required skills

• Strong business analysis, requirements elicitation and process mapping.
• Strong communication and stakeholder management, with workshop facilitation.
• Ability to apply the ANZ Delivery Framework and NFRA.

Applications are made through the ANZ careers site using reference number 127539; the posting closes on 13 November 2026.