Boutique Manager - Luxury Fine Jewellery & Timepieces

About the role

A global luxury jewellery and timepieces brand is recruiting a Boutique Manager for a boutique in the Eastern Suburbs of Sydney. The role covers the overall performance and success of the boutique, leading a team, driving commercial results and maintaining high standards of luxury retail. It is a hands-on leadership position in a fast-paced environment.

Key responsibilities

• Drive boutique sales performance and profitability through strategic leadership and commercial planning.
• Lead, coach and develop a high-performing team to meet individual and boutique objectives.
• Deliver a personalised client experience that reflects luxury brand standards.
• Monitor business performance and analyse key metrics to find growth opportunities.
• Lead recruitment, onboarding, training and ongoing development of team members.
• Prepare and present regular sales, operational and performance reports to senior leadership.

Required profile

• Proven leadership experience in luxury retail, premium fashion, jewellery, watches or a similar service-driven environment.
• Demonstrated ability to drive commercial outcomes while creating an exceptional customer experience.
• Strong people leadership skills, a passion for coaching teams and a track record of building meaningful client relationships.

What we offer

• A competitive salary package and performance incentives.
• Ongoing training and development.
• Opportunities for long-term career progression, locally and internationally.