Banking Consultant – Part‑time (32 hrs/week) in Subiaco
ANZ Banking Group Limited · Subiaco
Job description
About the role
The Banking Consultant role is based in a branch environment, delivering a seamless banking experience to customers. You will meet end‑to‑end financial needs, advise on digital solutions and help customers achieve their financial goals.
Key responsibilities
- Provide customers with a seamless branch experience, handling transactions and advising on digital banking solutions.
- Act as a role model and peer coach within a collaborative team to deliver excellent customer service.
- Drive customer engagement and advocacy while supporting bank programs and initiatives.
- Maintain a thorough “know your customer” approach from a risk perspective.
- Ensure compliance with ANZ and branch policies and procedures.
Required profile
- Strong customer focus, preferably with retail banking experience.
- Comfortable using and promoting digital channels and technology.
- Ability to multitask and adapt to change and ambiguity.
- Team‑oriented mindset with good communication and interpersonal skills.
- Understanding of compliance requirements.
Required skills
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Published 4 weeks ago
Expires 1 month from now
25 views · 0 interested
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ANZ Banking Group Limited
Subiaco
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