Advisor - Process & Optimisation

About the role

The Advisor – Process & Optimisation joins ANZ’s Organisation Design and Implementation team to support the end‑to‑end workforce transformation delivery value chain. This 18‑month secondment focuses on mapping, documenting and embedding both current and future state processes, helping the team work more consistently, efficiently and with stronger governance.

Key responsibilities

• Support current‑state process discovery by mapping and documenting processes, roles, hand‑offs, dependencies, controls and governance.
• Collaborate with the Senior Lead – Process Re‑engineer to translate improvement priorities into clear process maps, guidance materials and implementation support.
• Coordinate input from OD&I stakeholders to identify pain points, inefficiencies, risks and improvement opportunities.
• Assist in future‑state process design by documenting proposed flows, roles and responsibilities.
• Maintain process documentation, registers, templates and guidance materials for easy access and use.

Required profile

• Experience in process analysis, mapping and documentation within an organisational design or transformation context.
• Strong stakeholder engagement skills to gather input and drive consensus.
• Ability to produce clear, structured documentation and guidance materials.

Required skills