Senior Scheduler – Home Care Services

About the role

HammondCare is seeking an experienced Senior Scheduler to lead roster planning for its Home Care services across southwestern NSW. You will ensure clients receive consistent, high‑quality care by matching the right staff to the right shifts.

Key responsibilities

• Create, refine and dispatch forecasted rosters for Home Care services.
• Optimise workforce utilisation while maintaining continuity of care.
• Liaise with clients regarding scheduling changes and care‑team preferences.
• Identify workforce gaps and support recruitment and planning activities.
• Monitor scheduling performance, utilisation, roster efficiency and service‑quality outcomes.
• Resolve scheduling conflicts, workforce shortages and operational issues.
• Generate and analyse reports using scheduling systems and Power BI.

Required profile

• Significant experience in a rostering or scheduling role.
• Previous experience in aged care, healthcare or community services.
• Strong stakeholder management and communication skills.
• Excellent problem‑solving and decision‑making capabilities.
• High attention to detail and ability to work with complex data.
• Current driver’s licence and willingness to travel when required.

Required skills

• Advanced Microsoft Excel.
• Power BI reporting.
• Experience with scheduling software.

What we offer

• Hybrid working model – 3 days in the Penrith office, 2 days remote.
• Values‑driven organisation with strong community impact.
• Supportive, collaborative team environment.
• Opportunities for professional development and career growth.
• Chance to make a meaningful difference to older Australians.