Part-Time Night Auditor

About the role

ibis Styles Hobart, Tasmania's largest hotel with 296 rooms, is looking for a part-time Night Auditor. As the face of the hotel overnight, you will deliver warm, personalised service, run the front office smoothly, complete the nightly audit and ensure a safe handover to the morning team. The role suits someone who works well independently and enjoys a dynamic hotel environment.

Key responsibilities

• Welcome late arrivals and give a warm farewell to early departures
• Keep the hotel running safely and efficiently overnight, protecting guests, staff and property
• Create positive, memorable guest experiences through every interaction
• Complete the nightly audit, including reconciliations, reporting and end-of-day documentation
• Distribute overnight reports to relevant departments
• Manage reservations, guest accounts and in-hour guest information accurately
• Handle check-ins and check-outs and respond promptly to guest enquiries
• Monitor safety and security overnight and handle issues independently

Required profile

• Natural night owl able to work overnight shifts (11.00 pm to 7.00 am), including weekdays, weekends and public holidays
• Exceptional customer service and communication skills
• Strong time management and organisation, able to work independently and prioritise
• Team player with a positive attitude and willingness to support the wider hotel team
• Ability to build rapport quickly with guests from all backgrounds
• Proven initiative, problem-solving and adaptability
• Sound understanding of financial and accounting processes, with experience reconciling transactions and preparing reports
• Attention to detail and ability to manage several tasks accurately
• Previous experience with Opera Cloud or a similar PMS is highly regarded

What we offer

• All Heartist membership with discounts on accommodation and food and beverage worldwide
• Family and friends discounts on accommodation, services and events
• Accor Live Limitless loyalty program with status and reward points
• Access to Accor's training platforms
• A fun and supportive team