Learning and Communications Coordinator

About the role

Harvey Norman is hiring a Learning and Communications Coordinator in Homebush West, reporting to the Head of Business Transition. The role supports the day-to-day management of the new Dayforce LMS, including course testing, assignment, completion reporting and learning communications, and also provides support for the Intranet. It suits someone with a passion for learning and system administration.

Key responsibilities

• Manage course assignment, testing and completion reporting within the Dayforce LMS
• Develop and deliver learning communications by email and the Intranet
• Act as the key point of contact for Dayforce LMS queries and support
• Review course assignments and keep course reporting and processes accurate
• Coordinate Dayforce LMS activities, schedules, reporting and learning administration
• Work with Instructional Designers and key stakeholders on learning initiatives
• Compile Dayforce LMS business reports and provide learning insights
• Manage Intranet support requests, including content, file uploads and banner publishing
• Maintain the Dayforce Learning Intranet pages and communications

Required profile

• Proactive, organised communicator with strong attention to detail, time management and interpersonal skills
• Ability to prioritise competing tasks and build positive stakeholder relationships
• Right to work in Australia
• Experience managing an LMS or other learning system is an advantage

Required skills

• Intermediate to advanced Excel, Word and Outlook
• Power BI dashboards and reporting is an advantage

What we offer

• Professional development and career progression
• A supportive, diverse team environment
• Company-paid parental leave for eligible employees
• Fitness Passport access
• Novated leasing options for eligible employees
• Discounted purchases on a range of products and services