eDiscovery Case Manager

About the role

This is a contract, onsite position in Sydney for an eDiscovery Case Manager who manages and coordinates eDiscovery matters from intake through completion. The role acts as a key point of contact between Legal, Compliance and the eDiscovery technical team, working closely with senior team members and stakeholders to keep the portfolio of active matters running smoothly.

Key responsibilities

• Advise internal stakeholders on collection strategies, review workflows, supplier engagement, matter timelines and delivery risks.
• Oversee case progress, manage scope and expectations, and coordinate with approved eDiscovery suppliers where required.
• Ensure matters are delivered on time and within defensible standards.
• Understand data collection processes, chain of custody protocols and supplier handoffs to support end-to-end delivery.
• Manage multiple concurrent matters, prioritise competing demands and report status clearly to legal and business audiences.

Required profile

• At least 3 years of experience in litigation support, paralegal work, legal operations or eDiscovery case management, ideally in a law firm, in-house legal team or eDiscovery service provider.
• Experience in a regulated corporate environment such as financial services, with an understanding of legal hold obligations, regulatory requirements and information governance.
• Business analysis capability, including requirements gathering, process mapping and workflow optimisation.
• Experience coordinating with external eDiscovery suppliers, including scoping requests, tracking deliverables, managing handoffs, supporting quality control and overseeing supplier activity.
• Familiarity with project management principles and frameworks.

Required skills

• Strong understanding of the eDiscovery lifecycle (EDRM) and advice on preservation, collection, processing, review and production strategies.
• Familiarity with eDiscovery platforms such as Relativity, Nuix and MS Purview is a plus; deep technical expertise is not required.
• Excellent stakeholder management, communication and organisational skills.