Ecommerce Specialist

About the role

Haus of Chain is recruiting an Ecommerce Specialist for a proud independent Australian jewellery brand with a loyal global following. The brand's female-led Melbourne team makes handcrafted pieces from ethically sourced materials. Reporting to the Marketing Manager, you will keep the online store running correctly across every global market, working closely with marketing, content, production, customer service and retail teams. The role is hands-on and varied, with a lot of time spent in Shopify, spreadsheets and CSV files.

Key responsibilities

• Manage individual and bulk product uploads in Shopify, keeping product data, pricing and inventory accurate across all markets
• Prepare and validate CSV files and spreadsheets for large-scale product and pricing changes
• Set up sales, promotions and product launches, with pre-launch and post-launch checks
• Run regular site audits to catch broken links, missing imagery and pricing errors
• Build and maintain collections and landing pages, and manage online merchandising
• Write and proofread on-brand product copy using on-page SEO best practices
• Support A/B testing and e-commerce reporting

Required profile

• Able to check details carefully and catch inconsistencies before they become problems
• 3 or more years of experience in an e-commerce role, ideally with a product-led retail or DTC brand
• Experience across multiple markets and currencies

Required skills

• Confident in Shopify (Shopify Plus is a bonus)
• Comfortable with spreadsheets and CSVs at scale
• Sharp eye for copy and proofreading
• Working knowledge of on-page SEO
• Genuine interest in testing and data

To apply, send your CV and a short note explaining why you want the role; examples of a catalogue clean-up, a launch you've built or an audit you've run are welcome.