Team Leader – Support at Home (Wangaratta)

About the role

The Rural City of Wangaratta is seeking a passionate Team Leader to oversee its Support at Home service. You will guide a multidisciplinary team, ensure high‑quality, person‑centred care, and help older residents remain safe and independent in their own homes.

Key responsibilities

• Inspire, coach and support a multidisciplinary team through recruitment, onboarding, performance development and day‑to‑day leadership.
• Coordinate delivery of tailored, client‑directed services that meet individual goals and preferences.
• Provide expert advice on aged‑care reforms, sector trends, service gaps and compliance requirements.
• Monitor client budgets, service outcomes and quality indicators to maintain sustainable, high‑quality care.
• Contribute to annual budgets, business planning and reporting aligned with funding and legislative frameworks.
• Oversee client data, compliance reporting, risk management, SIRS and mandatory reporting.
• Drive continuous improvement, champion innovation and support new ways of working.
• Build strong relationships with community networks, providers and partner agencies.

Required profile

• Tertiary qualification in aged care, health, community services or a related human‑services field.
• Proven experience leading aged‑care or disability services, including staff supervision and service planning.
• Strong knowledge of the Aged Care Act 2024, recent reforms, care standards and wellness/re‑ablement approaches.
• People‑focused leadership style with the ability to motivate, coach and unify a diverse team.
• Experience managing client budgets and service data, using insights to drive improvement.
• Excellent communication, negotiation and stakeholder‑engagement skills.

Required skills

What we offer

• Temporary full‑time contract until July 2027 with a salary of $97,906 per annum plus superannuation.
• Opportunity to make a visible impact in a vibrant regional community.
• Supportive, values‑based work environment that encourages professional growth.