Secretariat Administrator – Part‑time Contractor

About the role

ISANA is launching a centralised Secretariat to improve governance and member services. The Secretariat Administrator will provide essential administrative support during this transition, working remotely and part‑time.

Key responsibilities

• Maintain and update membership records, registrations and renewals.
• Coordinate member communications and engagement activities.
• Prepare Council meeting materials, including agendas, papers and minutes.
• Assist with invoicing, payments and basic financial tracking using Xero.
• Support the planning and execution of events, webinars and professional development sessions.
• Enter and maintain data in the CRM, LMS and event management systems.

Required profile

• Proven experience in administrative or secretariat roles.
• Strong organisational, time‑management and attention‑to‑detail abilities.
• Ability to work independently in a changing, not‑for‑profit environment.
• Excellent written and verbal communication skills.

Required skills

• Experience with CRM or database systems.
• Familiarity with Xero financial software.
• Basic knowledge of Learning Management Systems (LMS).

What we offer

• Flexible, remote‑friendly work arrangements.
• Opportunity to shape systems and processes from the ground up.
• Supportive and collaborative team environment.